Privacy Policy
The protection of your privacy and personal data is our priority. Our goal is to ensure you enjoy our services with the highest possible security.
Below is a detailed description of our policy. If you agree to the terms, you can continue using our website.
What is Personal Data?
Personal data is any information that can lead to the identification of your identity, such as your full name, address, phone number, email, etc.
The processing of personal data includes any action related to it, such as collection, storage, organization, use, transfer, deletion, or destruction.
Our company, NISSOY S.A. , does not collect or process special categories of data (e.g., racial origin, political opinions, health data).
Mandatory & Optional Data
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Mandatory: Providing certain data is necessary to fulfill our services (e.g., completing a purchase). If you refuse to provide it, we may not be able to serve you.
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Optional: The provision of additional data is optional and serves to optimize your experience.
Data We Collect
When you visit our online store, we collect the following personal data with your explicit consent:
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Full Name
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Address (Country/Region, Prefecture, City, Postal Code, Street)
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Phone Number
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E-MAIL Address
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VAT Number (for companies)
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Company Name (for companies)
Purpose of Data Processing
We collect your data for the following purposes:
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Compliance with legal obligations: Adherence to tax laws, etc.
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Service improvement: Adapting our services and products to your preferences.
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Commercial communication: Sending newsletters and promotional messages (with your consent).
Log Files & Cookies
When you visit our website, technical data is automatically collected for security and functionality purposes, such as your IP address, browser type, and operating system.
We also use cookies, small text files stored on your computer to make browsing more comfortable (e.g., for the shopping cart function).
You can manage or delete cookies through your browser settings.
Who Has Access to Your Data?
Your personal data is accessible only to the strictly necessary personnel of our company, who are bound by confidentiality.
We may transfer it to third-party partners, such as courier companies or website hosting services, exclusively for the performance of our services. These partners are committed to complying with the rules of the General Data Protection Regulation (GDPR).
Data Security
The security of your data is a high priority. We use technical and organizational measures to protect it. Communication with our website is done in an encrypted format (TLS/SSL).
Data Retention Period
We retain your personal data only for as long as necessary for the purposes for which it was collected or as required by law (e.g., tax obligations).
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Orders: Up to 20 years for legal and contractual reasons.
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Warranties: Until the end of the warranty period.
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Newsletter: Until you withdraw your consent.
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Cookies: Up to 2 years from your consent.
Your Rights
You have the right to exercise control over your data:
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Right of Access: To be informed if we process your data and to request a copy.
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Right to Rectification: To request the correction of inaccurate data.
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Right to Erasure (“Right to be Forgotten”): To request the deletion of your data if it is no longer necessary.
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Right to Data Portability: To receive your data in a readable format or to request its transfer to another data controller.
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Right to Object & Withdraw Consent: To object to the processing of your data or to withdraw your consent at any time.
To exercise your rights, you can contact our Data Protection Officer (DPO) at info@nissoy.com.
Social Media Buttons
We use “social plugins” (e.g., the Facebook “Like” button) with a technical solution that prevents data transfer to social network providers unless you click the button.
